Understanding TPD Claims

7 min. readlast update: 09.13.2024

What is a TPD Claim?

A Total and Permanent Disability (TPD) claim is a type of insurance claim that allows you to access a lump sum payment from your superannuation fund if you can no longer work due to a serious injury or illness. This payment provides vital financial support when you cannot return to your previous job or any other job that fits your education, training, or experience.

Most superannuation funds in Australia include TPD insurance, but the eligibility criteria, coverage, and payout amounts can vary widely depending on your super fund and the attached policy. At Claimsplus Lawyers, we understand the complexities of TPD claims and are here to ensure you get the maximum benefit you are entitled to.

If you cannot work due to a disability or illness, contact us today for a free claim check to see if you're eligible for a TPD claim. Let us guide you through the process so you can focus on your recovery while we handle your claim.


Eligibility Criteria for a TPD Claim

To make a successful TPD claim, you must meet specific criteria that can differ depending on your insurance policy and superannuation fund. Generally, the key eligibility requirements include:

  1. Inability to Work: You need to prove that you cannot return to your previous occupation due to a permanent illness or injury. Many policies also require you to demonstrate that you cannot perform any occupation that matches your qualifications, education, or experience.

  2. Medical Evidence: Your claim must be supported by medical documentation, typically requiring certification from two medical professionals who confirm that your condition is permanent.

  3. Cease Work Date: The cease work date is the day you officially stopped working due to your illness or injury. This date is crucial and needs to align with your medical reports to ensure a strong claim.

  4. Waiting Period: Some policies impose a waiting period before you can submit a TPD claim, usually ranging from 3 to 6 months.

  5. Superannuation Fund Membership: You must have been a member of the super fund and have had active insurance coverage at the time your illness or injury occurred.

Understanding the specific terms of your policy can be challenging, but we’re here to help. Claimsplus Lawyers can review your policy and help you assess whether you’re eligible for a TPD claim. Get your free claim check today to find out if you qualify.


Types of TPD Definitions: Any Occupation vs. Own Occupation

Your TPD insurance policy will likely include one of two key definitions, which play a critical role in determining whether your claim will be successful:

  1. Any Occupation:

    • This definition is more common and often more challenging to meet. You will need to prove that you cannot perform any job you are qualified for based on your education, training, or experience. Insurers often argue that you could still perform a different role, even if it’s in a completely different field, making it harder to claim under this definition.
  2. Own Occupation:

    • This more favourable definition means that you are eligible for a payout if you can no longer perform the specific job you were doing before your injury or illness. This definition makes it easier to claim, but it is less commonly found in superannuation-linked policies.

The legal and medical nuances of these definitions can be complicated, but Claimsplus Lawyers can help clarify which definition applies to you and how best to approach your claim. Call us now for expert advice or request a free claim check to understand your TPD entitlements.


How Much Will You Receive in a TPD Payout?

The amount you will receive from a successful TPD claim depends on the level of cover provided by your superannuation fund’s insurance policy. Most TPD claims result in a lump sum payment that can help cover ongoing medical expenses, living costs, or mortgage payments.

The payout amounts vary based on factors such as:

  • The level of insurance cover you selected when joining your super fund.
  • Whether your policy has been adjusted over time.
  • The age-based insurance coverage provided by your fund, which may reduce as you approach retirement.

Payouts can range from tens of thousands to hundreds of thousands of dollars. At Claimsplus Lawyers, we’re dedicated to ensuring you receive the maximum payout available under your policy. Contact us today for a free claim check, and let us help you secure your financial future.


Common Reasons TPD Claims Are Rejected

Even if you meet the medical and employment criteria for a TPD claim, insurers often reject claims for various reasons, including:

  1. Insufficient Medical Evidence: If the evidence does not sufficiently prove the permanence of your disability, your claim could be denied.
  2. Incorrect Cease Work Date: Discrepancies between the cease work date and medical reports can weaken your claim.
  3. Pre-existing Conditions: Some policies exclude claims for pre-existing conditions, which may complicate your case.
  4. Lapsed Coverage: If your superannuation account was inactive or premiums were unpaid, your insurance may have lapsed, making you ineligible for a payout.

At Claimsplus Lawyers, we specialise in helping clients avoid these pitfalls and manage the claims process to give you the best chance of success. Request a free claim check to see if we can assist with your TPD claim or call us directly to discuss your case.


How to Lodge a TPD Claim

Making a TPD claim can be a daunting and complex process, but at Claimsplus Lawyers, we’re here to take the burden off your shoulders. Below is a general outline of how to lodge a claim:

  1. Gather Medical Evidence: You will need reports from two qualified doctors to confirm the permanence of your condition.
  2. Complete and Submit Claim Forms: We will assist you in completing your super fund’s TPD claim forms and gathering the necessary medical and financial documents.
  3. Insurer Review: Your superannuation fund or insurer will assess your claim, which can take several months.
  4. Claim Decision: If approved, you’ll receive a lump sum payout. If denied, Claimsplus Lawyers can help you appeal or dispute the decision.

Our experienced team will handle everything from start to finish, ensuring your claim is submitted correctly and followed through. Contact us today for a free claim check, and let us guide you every step of the way.


How Claimsplus Lawyers Can Help with Your TPD Claim

At Claimsplus Lawyers, we understand how overwhelming it can be to navigate the TPD claims process, especially when dealing with a serious injury or illness. That’s why we offer expert legal support tailored to help you maximise your entitlements. Here’s how we can assist you:

  • Free Claim Check: We’ll review your superannuation policy and medical documents to determine your eligibility.
  • Document Preparation: Our team will handle all the paperwork and submit all required forms and medical evidence accurately.
  • Claim Disputes: If your claim is rejected or delayed, we’ll work on your behalf to challenge the decision or negotiate with the insurer.
  • Maximising Your Payout: We aim to secure the largest possible payout under your policy by carefully reviewing all aspects of your claim.

We provide a free, no-obligation claim check, so you have nothing to lose by contacting us. Call us today or submit a free claim check online, and let us help you get the financial support you deserve.


Disclaimer: This website’s content is general in nature and should not be taken as legal advice. For more information, please refer to our Privacy Policy and Terms of Service. Liability limited by a scheme under the Professional Standards Legislation.   
Was this article helpful?