Understanding Centrelink Support Services

2 min. readlast update: 08.25.2024

Centrelink Financial Support Options

Navigating financial challenges can be overwhelming, but understanding the available support is essential. Centrelink, managed by Services Australia, offers various assistance programs to individuals and families facing financial difficulties. These include Income Support Payments, Crisis Payments, and Advance Payments. Here’s a closer look at these options:

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Income Support Payment

Centrelink's Income Support Payment provides financial assistance to eligible individuals experiencing financial hardship. Eligibility is based on age, health status, and financial situation. The specific payment you may qualify for depends on these criteria. For more information on eligibility and payment details, contact Centrelink at 132 850, Monday to Friday, from 8 am to 5 pm.

Crisis Payment

Crisis Payment is a one-time financial aid for those experiencing extreme financial hardship due to exceptional circumstances like natural disasters or domestic violence. To qualify, you must receive a Centrelink income support payment and meet specific crisis-related criteria. Detailed information on eligibility and the application process is available on the Services Australia website.

Advance Payment

If you're already receiving Centrelink benefits, you may be eligible for an Advance Payment, which provides an upfront portion of your regular payment. This advance is repaid through deductions from your future payments with no interest or fees. Advanced payment applications can be made via your Centrelink online account on myGov or the Express Plus Centrelink mobile app.

Using myGov for Centrelink Services

myGov Icon Including Services

myGov is a secure online platform that allows you to access various government services, including Centrelink. By linking your Centrelink account to myGov, you can manage your payments, apply for financial assistance, update personal information, and track the status of your applications—all from one convenient location.

To start, link a myGov account to your Centrelink profile. You can access these services anytime, making managing your financial support needs easier.

If you have any questions, please don't hesitate to contact us.


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