Refusal of Terminal Illness Claims

2 min. readlast update: 09.12.2024

Understanding Potential Refusals of Terminal Illness Claims in Superannuation 

Dealing with refusals of terminal illness claims by superannuation funds can add complexity to an already challenging situation. Claimsplus Lawyers offers a detailed guide to assist you in understanding the reasons behind such refusals and how to address them.

Common Reasons for Refusal of Terminal Illness Claims:

  • Non-Compliance with Criteria: A common cause for refusal is the failure to meet the super fund's specific criteria, such as the requirement for a medical diagnosis predicting a life expectancy of less than 24 months.
  • Lack of Adequate Documentation: Claims may be declined due to insufficient or incomplete medical certifications or other necessary documents.
  • Fund-Specific Policies: Each super fund may have its own unique set of criteria and conditions for claims. Non-conformity with these specific requirements can lead to a claim being refused.

Strategies to Address Claim Refusals:

  • Right to Review and Appeal: If a claim is declined, members usually have the option to request a review or lodge an appeal. Familiarizing yourself with the super fund's review procedures and appeal deadlines is critical.
  • Engaging with Superannuation Experts: Seeking assistance from professionals with expertise in superannuation claims can be instrumental in navigating the claims process effectively and improving the chances of a favourable outcome.
  • Effective Communication with the Super Fund: Clear and ongoing communication with the Super Fund is essential to address any misunderstandings and to respond efficiently to any issues raised.

Guidance from Claimsplus Lawyers: 

Navigating the process of addressing a refusal of a terminal illness claim can be daunting. Claimsplus Lawyers is committed to simplifying this journey for you. Our team, with its extensive knowledge of superannuation law, is prepared to provide guidance and support. If you are encountering challenges with a terminal illness claim or need assistance in understanding the claim process, Claimsplus Lawyers is here to help.

For Expert Assistance, Contact Claimsplus Lawyers: 

If you have questions or require further assistance regarding the refusal of a terminal illness claim by a super fund, please contact Claimsplus Lawyers. Our team is ready to assist you in navigating through the complexities of your superannuation claim.  


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