How to Verify Your ID for Claimsplus Lawyers
At Claimsplus Lawyers, we require identity verification to ensure security and compliance with legal standards. This guide outlines how to verify your ID, including digital licences in Australia and state-specific requirements.
1. Why Super Funds Require Verified ID
Super funds require verified ID to:
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Prevent fraud and identity theft.
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Ensure payments are made to the correct individual.
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Comply with financial regulations and anti-money laundering laws.
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Verify the authenticity of the claimant before processing any benefits.
Without proper ID verification, claims may be delayed or rejected.
2. Accepted Photo ID for Verification
You can verify your identity using one of the following photo identification documents:
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Driver's Licence (Physical or Digital)
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Passport
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Proof of Age Card
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Government-Issued Photo ID
3. Digital Licences in Australia
Most states and territories in Australia now offer digital driver’s licences that can be used for identity verification.
New South Wales (NSW)
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NSW Digital Driver Licence is available through the Service NSW app.
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Accepted as a legal form of ID in most cases.
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Ensure the ID is active and scannable.
Victoria (VIC)
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Victoria introduced digital driver licences via the myVicRoads app.
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Available for full licence holders.
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Ensure your digital licence is visible and not expired.
Queensland (QLD)
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QLD Digital Licence available through the Queensland Digital Licence app.
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Includes driver licence and marine licence.
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Can be used for ID verification online and in-person.
South Australia (SA)
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SA was the first state to launch digital driver's licences via the mySA GOV app.
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Accepted as a primary form of ID.
Western Australia (WA)
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WA does not yet have a full digital licence system.
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Physical driver’s licence must be used for identity verification.
Tasmania (TAS)
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Digital driver’s licences are being trialled but not yet widely available.
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A physical licence or other government-issued ID is required.
Australian Capital Territory (ACT)
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ACT Government is in the process of rolling out digital driver licences.
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Until then, a physical ID is required.
Northern Territory (NT)
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No official digital driver’s licence system in place.
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Physical ID is required.
4. How to Verify Your ID
To verify your ID for Claimsplus Lawyers, follow these steps:
Option 1: In-Person Verification (For Physical Documents)
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Visit a Justice of the Peace (JP), solicitor, or police station to verify your ID.
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Bring original documents and have a verified copy made.
Find a JP in your state:
Option 2: Australia Post Identity Check
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If required, you may complete an identity check at an Australia Post outlet.
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Present your ID for verification and follow their process.
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Use the Australia Post Locator to find your nearest outlet.
Option 3: Upload Your Verified ID to Claimsplus
Once your ID is verified, upload it directly to Claimsplus Lawyers using our secure online portal: Upload Verified ID
5. Who Can Verify Your ID Documents?
A verified copy must be signed and stamped by an authorised verifier. The following professionals are authorised to verify ID documents:
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Justice of the Peace (JP)
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Solicitor or Barrister
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Notary Public
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Police Officer
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Pharmacist
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Registered Medical Practitioner (Doctor)
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Dentist
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Nurse
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Chartered Accountant (CA) or Certified Practising Accountant (CPA)
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Public Servant (with at least five years of service)
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Bank Officer (with at least five years of service)
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Australian Postal Corporation Officer (with at least five years of service)
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Commissioner for Declarations
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Member of Parliament (State or Federal)
When verifying, the authorised verifier must:
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Sign and date the copy.
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Write: “I verify that this is a true copy of the original document.”
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Provide their name, title, and contact details.
6. Common Issues and Solutions
Issue | Solution |
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Digital licence won’t scan | Ensure the phone screen is clear and readable. |
Name mismatch | Provide supporting documents (e.g., marriage certificate). |
ID expired | Use a valid, unexpired document. |
Verification missing details | Ensure the verifier includes full name, title, and date. |
7. Frequently Asked Questions (FAQs)
1. What is a verified copy of an ID?
A verified copy is a photocopy of an original document confirmed as a true copy by an authorised verifier.
2. Why is ID verification required?
ID verification is essential to prevent fraud, ensure payments are made to the right individual, and comply with legal and regulatory requirements.
3. How long does ID verification take?
The process is usually quick and can often be completed within minutes, depending on the verifier’s availability.
4. Can I use an expired ID for verification?
No, IDs must be valid and unexpired to be accepted for verification.
5. Are there any fees for getting an ID verified?
Most Justices of the Peace (JPs) offer their services for free. However, Australia Post charges a fee for certifying documents. Please get in touch with your nearest Australia Post outlet for the exact cost.
8. Need Help?
If you have any issues verifying your ID, contact Claimsplus Lawyers at 1800 252 460 or email support@claimsplus.com.au.
Need Assistance?
If you have any questions or need guidance with ID certification, contact Claimsplus Lawyers for help.
Phone: | 1800 252 460 |
Email: | claims@claimsplus.com.au |
Website: | https://claimsplus.com.au |
Let us help you navigate your super claims and secure the financial support you deserve.
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