Help CentreHow We Support You – Contacting Claimsplus Lawyers
At Claimsplus Lawyers, we recognise the importance of timely communication when dealing with your superannuation claim. Our priority is to provide fast, efficient, and responsive legal services. Here’s what you can expect when you reach out to us:
Phone Support
📞 24/7 Answering Service – Our team is available around the clock, ensuring you can reach us at any time.
📞 Prompt Callbacks – If all lines are busy or you call outside business hours, please leave a message. We aim to return all calls within the same business day.
📞 Scheduled Calls – Prefer a specific time? You can schedule a call at your convenience.
Email Communication
📧 Email Support – We aim to respond to emails within one business day.
📧 For complex inquiries, we acknowledge receipt promptly and keep you informed of progress.
SMS/Text Message Responses
📲 SMS/Text Support – During business hours, we typically respond to text messages within a few hours.
Client Portal Communication
🔒 Claim Portal – Registered clients using our secure client portal can expect responses within one business day, depending on the complexity of their inquiry.
Timely & Attentive Service
⏳ While response times may vary based on inquiry complexity and volume, we are committed to prompt and attentive service.
⚡ Urgent matters – If your request is urgent, please indicate the urgency in your message, and we will prioritise your inquiry.
For full contact details and business hours, visit our Contact Us page.
At Claimsplus Lawyers, we are dedicated to delivering a seamless, responsive, and stress-free experience. Contact us today for expert assistance, and let us help you access the support you need.
Disclaimer: This website’s content is general in nature and should not be taken as legal advice. For more information, please refer to our Privacy Policy and Terms of Service. Liability limited by a scheme under the Professional Standards Legislation.